What sets LIA apart
Not a scripted chatbot
Voice-first, not just chat
LIA carries real-time, human-like voice conversations alongside text, not just scripted chat-widget replies. It understands intent, reasons across multi-turn conversations, and negotiates offers rather than following a fixed decision tree.
Closes the transaction, not just the ticket
LIA handles reservations, bookings, and full end-to-end transactions from inquiry to payment confirmation, across web, mobile, WhatsApp, Instagram, and Messenger, not just FAQ deflection.
Built to integrate with what you already run
LIA connects to your existing CRM, booking, payment, calendar, database, and communication tools (including Slack and email), and its conversation flows, branding, and negotiation logic are tailored to your industry and workflows. No rip-and-replace.
Enterprise-grade infrastructure
LIA runs on SOC 2-compliant infrastructure with encryption in transit and at rest and role-scoped access, with fully on-prem and private-cloud deployment options available for organizations with strict data-residency requirements.
LIA at a glance
How it comes together
Integrates with your stack
CRM, booking, payment, calendar, database, Slack and email. LIA plugs into what you already run, no rip-and-replace.
Live on every channel
4 channels, one assistant
Automation rate
Typical share of conversations LIA handles end to end. See your own number on the ROI calculator.
Multilingual, voice-first
Real-time voice and text conversations that negotiate offers and reason across turns, in the languages your customers actually speak.
Enterprise-ready deployment
SOC 2-compliant infrastructure, with fully on-prem and private-cloud options.
Proven in production
Named clients, real deployments
LIA is deployed today with named enterprise clients across aviation, hospitality, and financial services, not case studies from a demo environment.
Running in production at
SriLankan Airlines, where it answers passengers around the clock in their own language across web, WhatsApp and social, wired into live inventory, reservation and ticketing systems. Working as a 24/7 concierge for
Galle Face Hotel, lifting direct bookings and add-ons while holding the tone of a hotel standing since 1864. And built alongside
HNB Life as one of the first agentic AI deployments in Sri Lanka’s insurance industry.
See what LIA could save your team
Use LIA’s ROI calculator to estimate Year 1 savings, hours saved, and agents freed up for higher-value work, based on your own conversation volume and team size.
Calculate your ROI